Refund Policy
The TrevBeats Store – Return & Refund Policy
Last Updated: November 2025
The TrevBeats Store is owned and operated by TrevBeats Multimedia LLC, based in California, United States.
We want you to love what you ordered. This policy explains when returns, refunds, or replacements are available.
1. Eligibility
You may request a return, refund, or replacement within 30 days of delivery if:
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Your item arrives damaged
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Your item is defective
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You receive an incorrect item
To request assistance, please email trevbeatsmusic@gmail.com with your order number and clear photos showing the issue.
2. Non-Returnable Items
Because all products are made-to-order, we do not accept returns or exchanges for:
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Incorrect size or color selected by the customer
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Buyer’s remorse or change of mind
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Worn, washed, or altered items
Please review product descriptions and sizing information carefully before placing your order.
3. Refund Process
Once your claim is verified as eligible under this policy, we will issue either:
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A replacement item, or
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A refund to your original payment method
Approved refunds are typically processed within 10 business days, though posting times may vary depending on your financial institution.
4. Shipping Returns
If a return is required, we will provide specific return instructions via email.
Unauthorized returns sent to our fulfillment partners may not be accepted or processed.
5. Digital Products
All digital products are non-refundable once accessed or downloaded.
6. Late or Missing Refunds
If you haven’t received your refund yet:
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Check with your bank or credit card provider, as processing times may vary
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Allow several business days for the refund to post
If you’ve completed these steps and still have questions, contact us at trevbeatsmusic@gmail.com.
This Refund Policy is incorporated into and subject to our Terms & Conditions.